Launch a telehealth brand in two weeks.
The provider network, pharmacy fulfillment, payments, intake flows and the LegitScript filing are already built and get configured for your brand in 14 days. You focus on acquiring customers. We run the backend.
Two weeks is typical, not guaranteed, and paid acquisition waits on LegitScript clearing rather than on go-live.
What it takes to launch a telehealth brand, both ways.
Same destination: a brand that can take an order and get medication to the customer. The difference is how much of the regulated middle you assemble before you can take the first one.
Assembling it yourself
9 to 12 months
Months 1 to 3
Entity, compliance, LegitScript
Structure the professional entity with counsel, then prepare and defend a LegitScript application yourself, with the review clock still outside your control.
Months 2 to 5
Providers and pharmacy
Contract licensed providers state by state, then negotiate and technically integrate pharmacy fulfillment.
Months 4 to 8
Payments and the order engine
Underwriting and KYC with a processor, then build subscription billing and a rebill engine that survives declines.
Months 6 to 12
Intake, comms, analytics, launch
Build conditional intake flows, patient communications and enough reporting to run the business, then test the whole chain before taking a first order.
On Rimo
14 days
Days 1 to 3
Onboarding and brand configuration
Your storefront and brand configuration go up, and licensed provider coverage across all 50 states is assigned to your brand.
Days 3 to 7
LegitScript filed for you
Rimo files your certification as an enterprise partner. Typical clearance is 7 to 14 days and it runs in parallel with everything below.
Days 5 to 10
Payments on your own accounts
Your Stripe account or NMI gateway is connected, so you are the merchant of record and revenue settles to your own bank.
Days 7 to 12
Intake, subscriptions, pharmacy
Conditional intake flows, the rebill and subscription engine, patient communications, and 10+ pre-integrated compounding pharmacies routed for your catalog.
Days 12 to 14
Go live
You take your first order under your own brand, on accounts that belong to you.
Ranges operators commonly report when assembling this themselves. They are not a measured benchmark, and your own timeline depends on your category, your counsel and how much of it you have done before. Two weeks is typical, not a guaranteed date. Rimo prepares and files your LegitScript certification, but LegitScript sets its own review timeline and we do not control it, so a given brand can clear sooner or later than 7 to 14 days. Day 14 is when your brand can take its first order. Paid acquisition on the major ad platforms waits on LegitScript clearing, which can land after day 14. Each ad platform also applies its own policies and approvals on top of certification.
Four bottlenecks decide how fast you can launch.
None of them is the website. The 9 to 12 months operators report is almost entirely these four, and each one is already solved before your brand is configured.
The bottleneck
LegitScript certification
A multi-state provider network
Payments and rebilling
Pharmacy fulfillment
Assembling it yourself
Yours to prepare, submit and defend, with the review clock outside your control either way.
Contracting licensed providers one state at a time, then keeping that coverage current.
Underwriting, KYC, then building subscription billing and a rebill engine that handles declines.
Negotiating with compounding pharmacies, then integrating each one and routing orders by state.
On Rimo
Rimo files it as an enterprise partner. Typical clearance 7 to 14 days.
Licensed provider coverage across all 50 states, assigned to your brand during onboarding.
Your own Stripe account or NMI gateway connected to an in-house rebill and subscription engine.
10+ compounding pharmacies already integrated, with orders routed for your catalog.
LegitScript is the bottleneck. We take it.
Certification is what the major ad platforms ask telehealth advertisers to hold, so until it clears, a finished brand cannot buy traffic. It is the single step most likely to stretch a launch.
7 to 14 days
is the typical certification timeline for brands Rimo files for, running in parallel with the rest of your build.
Rimo is a LegitScript enterprise partner and files your brand's certification as part of onboarding.
We prepare and file it
Rimo submits as a LegitScript enterprise partner and has been through this many times, so the application goes in with what the review expects to see rather than learning it on your brand.
We answer what comes back
Follow-up questions and document requests come to us. You are not the one interpreting a compliance query in week three of your launch.
It runs in parallel
Filing happens in the first week, while payments, intake and pharmacy routing are still being configured, so certification is not a phase you wait through with nothing else moving.
7 to 14 days is typical, not a guaranteed date. Rimo prepares and files the application, but LegitScript sets its own review timeline and we do not control it, so a given brand can clear sooner or later than that range.
What is live on day 14.
Not a sandbox and not a demo. This is the configuration your first real customer order runs through, on a flat platform fee, from $2,500 a month.
- Licensed provider coverage in all 50 states
- 10+ pre-integrated compounding pharmacies
- Doctor portal and e-prescribing
- Patient portal and intake builder with conditional logic
- Your Stripe account or NMI gateway, with you as merchant of record
- In-house rebill engine and subscription management
Labs ordering, multi-MID payment routing, a multi-brand dashboard and advanced analytics are available on higher plans, along with Slack support, patient migration from another platform and custom intake builds.
See what sits on which planWhat operators ask before they commit to a launch.
Including the one that comes up on nearly every call, which is whether launching means buying medication up front.
- Do I have to buy inventory or hit a minimum order?
- No. On Rimo there is no minimum purchase and nothing for you to hold. Orders are fulfilled by the pharmacy and ship directly to the patient, so an order is placed when a patient orders, not bought ahead in bulk by you.
- Is two weeks a guarantee?
- No. Two weeks is what a typical launch looks like. Rimo prepares and files your LegitScript certification, but LegitScript sets its own review timeline, so certification can clear sooner or later than 7 to 14 days and that is the part nobody can promise you.
- Who treats the patients?
- Licensed providers do. Your brand brings in customers and owns the customer relationship; consultations, prescribing decisions and clinical records sit with the prescribing provider group, which is how the professional-entity model works in US telehealth.
- Whose accounts hold the money and the customers?
- Yours. You are the merchant of record, so patient payments settle into your own bank account, and stored card tokens sit in your own Stripe account or NMI gateway rather than on a platform's.
- What does it cost to run?
- A flat platform fee, from $2,500 a month, rather than a percentage of revenue. A flat fee does not rise with patient count. Plan tier does, and the tier you land on depends on your volume and needs. Consultation fees and card processing are billed separately.
Brands that already launched on Rimo.
Rimo supports 70+ brands across a 50-state provider network and 10+ pharmacy integrations. Here is what operators say once they are live and buying traffic.
- 14 days
- typical launch timeline
- 70+
- brands running on Rimo
- 50
- states with licensed provider coverage
- 7 to 14 days
- typical LegitScript certification
We switched from Bask and the margin difference was night and day. On Rimo our Stripe account is ours, our patient data is ours, and we can export everything anytime.
Owning the full stack, our payments, our data, our pharmacy, was the best decision we made for the business.
Rimo is a LegitScript enterprise partner and files your brand's certification, which is what the major ad platforms ask telehealth advertisers to hold. Each platform still applies its own policies and approvals. Expedited filing is a one-time fee, quoted on your call.
Individual operator accounts, quoted as excerpts with written permission. These are not typical results, and Rimo does not track or publish an average margin, growth, or valuation outcome: what a brand gets out of the platform depends on its category, its marketing spend, and its execution. Ask us on a call what we can and cannot substantiate.
Start the 14 days.
Bring the category you want to launch in and roughly what volume you expect. We will map your configuration day by day, and tell you plainly which parts of the timeline we control and which we do not.
- Your category, scoped
- Which catalog your brand launches on, what your intake has to ask, and which parts of the configuration change because of it.
- Your launch, dated
- What lands in each of the 14 days, what we file for you in the first week, and where the LegitScript review realistically sits.
- The right flat-fee plan
- Which plan fits your volume and needs, with consultation fees and payment processing scoped separately rather than folded into a headline rate.
Flat platform fee, from $2,500 a month. No revenue share, and you stay the merchant of record. Two weeks is typical rather than guaranteed: LegitScript certification usually clears in 7 to 14 days, but LegitScript sets that clock, not us.